For property managers

Billing & Payments

Everything you need to know about subscriptions, payment methods, and receiving revenue from your properties.

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Add a Payment Method

Go to your Billing page and click 'Add Payment Method.' Enter your card through Stripe's secure form. Saving it starts your free 30-day trial - nothing is charged today, and your properties can go live right away.

Click 'Add Payment Method' on your Billing page
Card details handled securely by Stripe
Your free 30-day trial starts the moment the card is saved

Payment Method

No payment method on file. Add a payment method to activate your plan.
Add Payment Method

Review Your Plan

Switch to the Adjust Plan tab. Your limits are auto-filled based on the properties you've already created. Each category has a per-unit price: $1.99/unit for residential, $0.99/space for metered, and $9.99/property for commercial. Use the stepper buttons to adjust.

Limits auto-fill based on your current properties
$1.99/unit, $0.99/space, $9.99/property per month
Use + and − to adjust limits up or down

Adjust Plan

Auto-filled based on your properties.
Residential Units
− 2 +
$3.98
Metered Spaces
− 45 +
$44.55
Commercial
− 0 +
$0.00
New Monthly Total $48.53/mo

Activate Your Subscription

During the free trial your plan simply follows the units and spaces you add. On day 31 your card is charged for what is in use, plus tax, and billing recurs monthly from then on; after that you adjust the plan yourself with the Subscribe / Update Plan button. Your properties are live the whole time - residents and visitors find them using their location codes.

Your plan follows what you add during the trial
First charge on day 31 for what is in use, then monthly
Properties go live and are discoverable by users
New Monthly Total $48.53/mo
Subscribe - $48.53/mo
Your subscription is active. All properties are enabled.

Your Current Bill

The Current Bill tab shows a read-only view of your active subscription. You can see each category's limit, per-unit price, current usage, and line total. The monthly total is what you're billed each cycle.

View your active plan limits and pricing
See current usage for each category
Next billing date shown in the status banner

Monthly Plan

Your active subscription.
Residential Units
2 units × $1.99/mo $3.98
Metered Spaces
45 spaces × $0.99/mo $44.55
Monthly Total $48.53/mo
Cancel Subscription

Update Your Plan

Need more capacity? Switch to the Adjust Plan tab and change your limits. You can't go below your current usage. A change summary shows exactly what's changing and the cost difference. Upgrades are prorated; downgrades are credited on your next invoice.

Increase limits anytime - prorated charge applies
Decrease limits - credit applied to next invoice
Change summary shows before and after comparison
Plan Change Summary
Residential: 2 → 5 units Metered: 45 → 45 spaces Monthly change: +$5.97 ($48.53 → $54.50) A prorated charge will apply for the remainder of this billing period.
Update Plan

Connect Your Stripe Account

If you have metered properties or charge for extra passes, connect your Stripe account to receive those payments. Click 'Connect Stripe Account' and complete Stripe's onboarding. Once verified, end-user payments flow directly to your bank. ParkHere collects a 10% service fee.

Connect to receive metered parking revenue
Complete Stripe's identity and bank verification
ParkHere collects a 10% service fee per transaction
Connect Stripe Account Receive payments from metered parking and extra visitor passes. Connect Stripe Account
Stripe Account Connected View Stripe Dashboard

Cancel Your Subscription

If you need to cancel, click 'Cancel Subscription' on the Current Bill tab. A confirmation dialog appears. Once cancelled, your properties are immediately deactivated - end-users can no longer find or use them. You can resubscribe at any time to reactivate.

Click Cancel Subscription on the Current Bill tab
Properties deactivated immediately upon cancellation
Resubscribe anytime to reactivate your properties
Cancel subscription? Your properties will be deactivated and your plan will end immediately. You can resubscribe at any time.
Keep Subscription Cancel Subscription
Resources

Support Resources

Everything you need to get the most out of ParkHere. Browse by topic to find answers fast.

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Account & Setup

Step-by-step guide to registering, setting up your profile, creating properties, and activating your subscription.

How The Portal Worksarrow_forward
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Residential Properties

Property groups, bulk upload, pass limits, parking hours, managing residents, and removing or deleting properties.

Residential Guidearrow_forward
local_parking

Metered Properties

Hourly pricing, tax configuration, bulk upload, how visitors find and pay, and Stripe Connect revenue.

Metered Guidearrow_forward
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Billing & Payments

Subscriptions, payment methods, plan limits, and connecting your Stripe account to receive end-user payments.

Billing Guidearrow_forward
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Patrol & Services

Adding patrol officers, service providers, how tow requests work, and managing your patrol team.

Services Guidearrow_forward
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Visitor & Resident App

How residents and visitors use ParkHere to sign in, get passes, and manage their parking - no downloads needed.

How The App Worksarrow_forward

Ready to set up your property?

Book a walkthrough and we will set up your first property with you. No contracts, cancel anytime.

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