Billing & Payments

Everything you need to know about subscriptions, payment methods,
and receiving revenue from your properties.

arrow_back Back to Overview
parkhere.app/portal/billing
credit_card

Payment Method

credit_card_off No payment method on file. Add a payment method to activate your plan.
1

Add a Payment Method

Before you can activate your subscription, you need a payment method on file. Go to your Billing page and click 'Add Payment Method.' Enter your card details through Stripe's secure form, and your card is saved for monthly billing.

credit_card Click 'Add Payment Method' on your Billing page
lock Card details handled securely by Stripe
save Card saved for automatic monthly billing
2

Review Your Plan

Switch to the Adjust Plan tab. Your limits are auto-filled based on the properties you've already created. Each category has a per-unit price: $1.99/unit for residential, $0.99/space for metered, and $9.99/property for commercial. Use the stepper buttons to adjust.

tune Limits auto-fill based on your current properties
calculate $1.99/unit, $0.99/space, $9.99/property per month
add_circle Use + and − to adjust limits up or down
parkhere.app/portal/billing

Adjust Plan

Auto-filled based on your properties.
apartment Residential Units
2 +
$3.98
local_parking Metered Spaces
45 +
$44.55
storefront Commercial
0 +
$0.00
New Monthly Total $48.53/mo
parkhere.app/portal/billing
New Monthly Total $48.53/mo
check_circle Your subscription is active. All properties are enabled.
3

Activate Your Subscription

Once your plan looks right, click the Subscribe button. Your first charge happens immediately, and billing recurs monthly. Once active, your properties go live — residents and visitors can find them using their group codes.

rocket_launch Click Subscribe to activate your plan
receipt First charge happens immediately, then monthly
check_circle Properties go live and are discoverable by users
4

Your Current Bill

The Current Bill tab shows a read-only view of your active subscription. You can see each category's limit, per-unit price, current usage, and line total. The monthly total is what you're billed each cycle.

visibility View your active plan limits and pricing
analytics See current usage for each category
event Next billing date shown in the status banner
parkhere.app/portal/billing

Monthly Plan

Your active subscription.
apartment Residential Units 2 units × $1.99/mo $3.98
local_parking Metered Spaces 45 spaces × $0.99/mo $44.55
Monthly Total $48.53/mo
parkhere.app/portal/billing
info Plan Change Summary

Residential: 2 → 5 units

Metered: 45 → 45 spaces

Monthly change: +$5.97 ($48.53 → $54.50)

A prorated charge will apply for the remainder of this billing period.

5

Update Your Plan

Need more capacity? Switch to the Adjust Plan tab and change your limits. You can't go below your current usage. A change summary shows exactly what's changing and the cost difference. Upgrades are prorated; downgrades are credited on your next invoice.

upgrade Increase limits anytime — prorated charge applies
download Decrease limits — credit applied to next invoice
info Change summary shows before and after comparison
6

Connect Your Stripe Account

If you have metered properties or charge for extra passes, connect your Stripe account to receive those payments. Click 'Connect Stripe Account' and complete Stripe's onboarding. Once verified, end-user payments flow directly to your bank. ParkHere collects a 10% service fee.

account_balance Connect to receive metered parking revenue
verified_user Complete Stripe's identity and bank verification
percent ParkHere collects a 10% service fee per transaction
parkhere.app/portal/billing
account_balance Connect Stripe Account Receive payments from metered parking and extra visitor passes.
check_circle Stripe Account Connected
parkhere.app/portal/billing
warning Cancel subscription? Your properties will be deactivated and your plan will end immediately. You can resubscribe at any time.
7

Cancel Your Subscription

If you need to cancel, click 'Cancel Subscription' on the Current Bill tab. A confirmation dialog appears. Once cancelled, your properties are immediately deactivated — end-users can no longer find or use them. You can resubscribe at any time to reactivate.

cancel Click Cancel Subscription on the Current Bill tab
warning Properties deactivated immediately upon cancellation
restart_alt Resubscribe anytime to reactivate your properties

Explore more guides

Learn about managing properties and services.

Back to Overview Residential Properties Metered Properties Services Guide

Navigation