Residential Properties
Everything you need to know about creating and managing residential parking properties.
Create a Property Group
Property groups bundle multiple units under one 6-digit code displayed on your signage. Visitors and residents type this code to find your property. Create a group first, then add units to it.
Property Group
Add a Property
Each property represents a single unit. Fill in the address, assign it to a group, and set the monthly pass limit. This is the unit residents will claim using the location code from your parking signage.
Bulk Upload Properties
Have dozens of units? Download the sample CSV, fill in your property data - name, address, passes, hours, and group - and upload it all at once. Duplicates are automatically detected and skipped.
Set Parking Hours & Pass Duration
Define when parking passes are required. Set the allowed hours window, how long each pass lasts, and a grace period after expiration. Outside the required hours, parking is unrestricted.
Parking Hours
Configure Pass Limits & Extra Passes
Each unit gets a monthly pass quota. When residents exceed it, they can purchase extra passes if you enable that option. Extra passes require a connected Stripe account and are charged to the resident's saved card.
Managing Residents
Once residents claim their unit using the location code, they appear in your Residents page. You can edit their pass quantity, move them to a different unit within the same group, or take action if needed.
Residents
| Name | Unit | Passes | Actions |
|---|---|---|---|
| Jane Smith | Unit 204 | 3 / 5 passes |
Edit
Remove
|
| Bob Jones | Unit 301 | 5 / 5 passes |
Edit
Remove
|
Remove, Suspend, or Ban
When you remove a resident, all their active passes are immediately expired and the current month's passes are soft-deleted so the next resident gets a fresh quota. Suspend and ban work the same way but also restrict the resident's account.
What happens:
Delete a Property
Deleting a property permanently removes it from your portfolio. If a resident is assigned, they're evicted and their account is reset. All passes are archived to history tables for your records, and visitor requests are removed.
Delete Property?
Unit 204 - Maple Heights
This will permanently remove this property. If a resident is assigned, they will be evicted.
Support Resources
Everything you need to get the most out of ParkHere. Browse by topic to find answers fast.
Account & Setup
Step-by-step guide to registering, setting up your profile, creating properties, and activating your subscription.
Residential Properties
Property groups, bulk upload, pass limits, parking hours, managing residents, and removing or deleting properties.
Metered Properties
Hourly pricing, tax configuration, bulk upload, how visitors find and pay, and Stripe Connect revenue.
Billing & Payments
Subscriptions, payment methods, plan limits, and connecting your Stripe account to receive end-user payments.
Patrol & Services
Adding patrol officers, service providers, how tow requests work, and managing your patrol team.
Visitor & Resident App
How residents and visitors use ParkHere to sign in, get passes, and manage their parking - no downloads needed.
Ready to set up your property?
Book a walkthrough and we will set up your first property with you. No contracts, cancel anytime.