Frequently Asked Questions

Quick answers to the most common queries

Does ParkHere replace physical parking permits?

Yes. ParkHere fully digitizes parking permits, eliminating the need for physical hang tags or stickers. All permits are managed through our platform and verified digitally by patrol officers.

Can I set custom parking rates for different zones?

Absolutely. You can configure unique pricing for each property group, allowing different rates across zones, lots, or levels within your property.

Can I manage multiple properties from one account?

Yes. A single client account can manage unlimited properties, each with its own settings, pricing, and property groups.

Can ParkHere integrate with enforcement teams?

Yes. ParkHere includes a built-in patrol system where enforcement officers can verify permits in real-time using our mobile-friendly patrol portal.

Support Resources

Everything you need to get the most out of ParkHere. Browse by topic to find answers fast.

settings

Account & Setup

Step-by-step guide to registering, setting up your profile, creating properties, and activating your subscription.

How The Portal Works →

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Residential Properties

Property groups, bulk upload, pass limits, parking hours, managing residents, and removing or deleting properties.

Residential Guide →

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Metered Properties

Hourly pricing, tax configuration, bulk upload, how visitors find and pay, and Stripe Connect revenue.

Metered Guide →

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Billing & Payments

Subscriptions, payment methods, plan limits, and connecting your Stripe account to receive end-user payments.

Billing Guide →

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Patrol & Services

Adding patrol officers, service providers, how tow requests work, and managing your enforcement team.

Services Guide →

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Visitor & Resident App

How residents and visitors use ParkHere to sign in, get passes, and manage their parking — no downloads needed.

How The App Works →

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