Support

We're Here to Help

Have a question or running into an issue? Our team is ready to assist. Browse our resources or reach out directly.

Contact Support Browse guides

Email [email protected] or call +1 (905) 884-8882

support_agentSupport within one business day callCanadian phone support
Resources

Support Resources

Everything you need to get the most out of ParkHere. Browse by topic to find answers fast.

settings

Account & Setup

Step-by-step guide to registering, setting up your profile, creating properties, and activating your subscription.

How The Portal Worksarrow_forward
apartment

Residential Properties

Property groups, bulk upload, pass limits, parking hours, managing residents, and removing or deleting properties.

Residential Guidearrow_forward
local_parking

Metered Properties

Hourly pricing, tax configuration, bulk upload, how visitors find and pay, and Stripe Connect revenue.

Metered Guidearrow_forward
credit_card

Billing & Payments

Subscriptions, payment methods, plan limits, and connecting your Stripe account to receive end-user payments.

Billing Guidearrow_forward
shield

Patrol & Services

Adding patrol officers, service providers, how tow requests work, and managing your patrol team.

Services Guidearrow_forward
phone_iphone

Visitor & Resident App

How residents and visitors use ParkHere to sign in, get passes, and manage their parking - no downloads needed.

How The App Worksarrow_forward
FAQ

Frequently Asked Questions

Quick answers to the most common queries.

Yes. ParkHere fully digitizes parking permits, eliminating the need for physical hang tags or stickers. All permits are managed through our platform and verified digitally by patrol officers.
Absolutely. You can configure unique pricing for each property group, allowing different rates across zones, lots, or levels within your property.
Yes. A single client account can manage unlimited properties, each with its own settings, pricing, and property groups.
Yes. ParkHere includes a built-in patrol system where your patrol officers verify permits in real time from their phone. You add officers by mobile number; there is no charge and no limit.

Get in touch with our experts

Have a complex issue or need technical guidance? We typically respond within one business day.

Not a customer yet? Book a Demoarrow_forward

email

Support Email

[email protected]

phone

Phone Support

+1 (905) 884-8882

Questions answered. Parking sorted.

Tell us about your property and we will walk you through ParkHere. No contracts, cancel anytime.

Book a Demo How It Works